Returning the favour for on-site customers

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Returning the favour for on-site customers(gojko.net)

submitted by gojko(1115) 4 years, 1 month ago

n November, I attended a workshop on improving the understanding between customers and software development teams. The attendees were split into seven or eight groups, and there was an exercise at the end asking the members of each group to come up with a practice that could significantly improve the shared understanding with their customers. Five groups independently came to the same conclusion: “Spend some time working at the customer’s location.”

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