Final Root Cause Analysis and Improvement Areas: Nov 18 Azure Storage Service Interruption

added by Paul Wheeler
12/19/2014 3:17:43 PM


On November 18, 2014, many of our Microsoft Azure customers experienced a service interruption that impacted Azure Storage and several other services, including Virtual Machines. Today, we’re sharing our final RCA, which includes a comprehensive outline of steps we’ve taken to mitigate against this situation happening again, as well as steps we’re taking to improve our communications and support response.