How we solved twice as customer issues easily (and so can you!)

added by kendallmiller
1/4/2010 12:17:55 AM


Creating reliable software requires more than just managing exceptions - you need to have logging, performance monitoring, and a way of bringing it all together so you can visualize the problem. This doesn't have to take a lot of work - we were able to bring it together easily and make it work in the field, doubling the number of customer issues we could resolve before our next release.