What Is MTTR? A Simple Definition That Will Help Your Team

added by DotNetKicks
7/19/2019 7:45:44 PM

1 Kicks, 148 Views

Mean time to resolution (MTTR) is defined as the sum of the total amount of time that service was interrupted divided by the number of individual incidents. The unit of measurement is some quantity of time. Ideally, you can use minutes as the unit.