Opinion: The best apps tolerate user mistakes

added by DotNetKicks
8/27/2019 4:01:23 PM

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Over the years, I've been noticing which apps users love and which ones they don't like, or even hate. And I've decided that one of the biggest indicators of this is about how well they tolerate mistakes by users. Users tend to learn to use apps in three ways: They watch or read some instructional ...


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