The TSA and IT Governance

I’m not sure if you’ve heard about the recent TSA controversy regarding John Tyner and his recent visit to the San Diego airport. For those living under a rock John Tyner refused an intimate pat down after refusing to go through the ‘Naked Machine’ (There’s another name for it that I refuse to print here). You can spend all night reading up on this, but I need to Segway back into how this applies to software development. So here it is: People understand procedures and rules are for the greater good, but when it stops providing value or begins to violate reason than you are doing more harm than good.